The agreement between you and Bricks

Bricks is a property management software-as-a-service designed for UAE real estate. It helps property managers, agencies, landlords, and tenants track properties, leases, cheques, maintenance, and documents. We provide the software; you provide the business decisions, the underlying property arrangements, and the legal relationships with your tenants and landlords.

Bricks is a record-keeping tool, not a regulator or a legal authority. We don’t replace your obligations under Dubai Law No. 26 of 2007, RERA regulations, the UAE VAT regime (Federal Decree-Law No. 8 of 2017), or any other law that applies to your business. You remain responsible for following those rules.

You can use Bricks if you’re at least 18 years old, have legal capacity to enter into contracts, and aren’t barred from receiving services under UAE law or any applicable sanctions list. Property managers and agencies must be properly licensed where required by RERA, the relevant emirate, or any other applicable regulator.

You can only sign up for an account or accept an invite using credentials that belong to you. Don’t share your password. Don’t let another person sign in as you. If you think your account has been compromised, change your password immediately and email info@brickspropertymanager.com.

Every agency on Bricks has its own workspace. The person who signs up and creates the workspace is its owner. Owners can invite admins, staff, landlords, and tenants. Each role sees different parts of the workspace — staff see the agency’s data, landlords see only their properties, tenants see only their lease.

Owners and admins are responsible for who they invite. Invites are single-use links sent over email; if you share an invite with the wrong person, that person gets access. Owners are responsible for offboarding staff promptly. When a staff member is removed, we generate a forensic audit export of what they touched — that’s yours to keep for the agency’s records.

Bricks is currently in a prototype phase. During this phase, the platform is available free of charge regardless of the tier shown on our pricing page. The published prices (AED 0 for Starter, AED 500/month + AED 1.99/property for Professional, custom for Enterprise) will apply once paid plans begin.

We’ll give you at least 30 days’ notice by email before any charge applies to your account. Your prototype-phase data carries over to your paid plan — nothing is deleted at the cutover.

When paid plans are active, the published billing terms apply: month-to-month, no long-term contract, cancellation by email to info@brickspropertymanager.com, and your data remains exportable for 90 days after cancellation.

You retain ownership of every piece of data you put into Bricks — properties, units, tenants, landlords, leases, cheques, documents. We process that data on your behalf to provide the service.

Personal details on tenants and landlords — Emirates IDs, IBANs, contact information — are stored with role-based access controls and standard encryption in transit and at rest. We don’t sell your data, and we don’t train any model on it. Specific questions on how data is handled are best answered on your consultation call.

You can export your data at any time. You can request permanent deletion at any time by emailing info@brickspropertymanager.com; we’ll honour the request within 30 days unless we’re required to retain certain records by law (for example UAE VAT records, which must be kept for 5 years).

You agree not to:

• Use Bricks to store, send, or facilitate anything illegal under UAE law.
• Impersonate another tenant, landlord, agency, or signatory. The click-to-sign and dual-signature features rely on you being who you say you are.
• Upload material you don’t have the right to upload — including documents containing other people’s personal data you haven’t been authorised to handle.
• Attempt to break our security, probe for vulnerabilities, scrape data you don’t own, or reverse-engineer the platform. (If you find a vulnerability, email info@brickspropertymanager.com — we’ll thank you.)
• Use Bricks to send unsolicited marketing or spam to tenants, landlords, or vendors.
• Resell Bricks access to a third party without a written agreement. If you’re an agency using Bricks on behalf of multiple owners, that’s fine and expected; what we don’t allow is creating one workspace and renting accounts inside it to unrelated agencies.

We may suspend or terminate an account that violates this section, with a reasonable opportunity to cure where the breach is minor and curable.

Bricks generates tenancy contracts aligned to the Ejari format and supports dual-signature workflows. When you generate a contract, the data you input becomes the contract snapshot — a frozen record of what was agreed at that moment.

Click-to-sign captures the signer’s drawn signature, IP address, user agent, and timestamp. We retain this as an evidentiary trail of the signature event. For higher-value or disputed agreements, you should also maintain off-platform proof of identity (a copy of the Emirates ID, ideally) — Bricks is not yet integrated with UAE Pass, so the legal weight of a signature on Bricks today is that of an electronic signature under UAE Federal Law No. 1 of 2006 on Electronic Commerce, not a UAE Pass digital signature.

You’re responsible for ensuring each contract you generate is accurate, includes terms you actually agreed to, and complies with tenancy law for the emirate the property is in.

Bricks tracks cheque schedules, marks cheques cleared or bounced, and produces landlord payout statements. Bricks does not move money. We don’t process card payments, hold funds in escrow, or initiate bank transfers on your behalf. Every actual transfer of money happens outside the platform, between you, your bank, your landlord, and your tenant.

The numbers you see in Bricks (VAT amounts, late fees, payout balances) are calculated automatically from the rules and inputs you supply. They are aids to your bookkeeping, not a substitute for it, and not audited financial records. You remain responsible for reconciling against your bank statements and for any tax filings.

We aim to keep Bricks available 24/7. We do not currently commit to a contractual uptime SLA during the prototype phase. Once paid plans are active, we’ll publish target uptime and a service-credit policy.

We may take the service offline for planned maintenance; we’ll announce non-emergency maintenance at least 24 hours in advance through email and an in-app banner.

The Bricks software, brand, design, documentation, and content (other than your data) are owned by Bricks Property Manager and protected by UAE and international intellectual property laws. We grant you a non-exclusive, non-transferable, revocable licence to use Bricks for your own property management business while these Terms are in effect.

You grant us a limited licence to host, store, and process your data purely for the purpose of providing the service to you. We don’t sell your data. We don’t use your tenants’ PII to train any model.

Bricks runs on third-party infrastructure. The main ones are:

• Supabase (database, auth, storage) — data hosted in Frankfurt, Germany (AWS eu-central-1), with planned migration to AWS Middle East (Bahrain).
• Vercel (application hosting + CDN).
• Resend (transactional email delivery).
• Google Maps (property address autocomplete).
• Sentry (error monitoring — no PII collected).

We’re responsible for our integrations with these providers and how we handle your data within them. We’re not responsible for outages or changes in their underlying services, although we’ll work to minimise the impact when they happen.

To the maximum extent permitted by UAE law, Bricks Property Manager is not liable for: indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, business opportunity, or anticipated savings; loss or corruption of data not caused by our gross negligence or wilful misconduct; or any damages arising from your failure to comply with these Terms.

Where liability cannot be excluded by law, our total aggregate liability to you in any 12-month period is capped at the greater of (a) the aggregate fees you actually paid us in that 12 months, or (b) AED 1,000. During the prototype phase, where no fees are paid, the cap is AED 1,000.

Nothing in this section limits liability that cannot be limited under UAE law — including liability for fraud or wilful misconduct.

You agree to indemnify and hold Bricks Property Manager harmless from claims, losses, and reasonable legal costs arising from: (a) your use of Bricks in breach of these Terms; (b) data you upload that infringes a third party’s rights; (c) any tenancy contract you generate and execute through Bricks that is later found to be unlawful, fraudulent, or non-compliant. This doesn’t apply to the extent the claim is caused by our gross negligence or wilful misconduct.

You can stop using Bricks at any time. To delete your account or workspace, email info@brickspropertymanager.com. We’ll process the deletion within 30 days, subject to records we must retain by law.

We can terminate or suspend your account immediately if you breach these Terms in a way that risks other customers, our service, or compliance with the law. For non-urgent breaches, we’ll give you reasonable notice and a chance to put things right.

On termination, you have 90 days to export your data. After that we may delete it.

We may update these Terms from time to time. If a change materially affects your rights or obligations, we’ll email you and announce the change in-app at least 30 days before it takes effect. Continued use of Bricks after that date means you accept the new Terms.

The current version is always live at brickspropertymanager.com/terms.

These Terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any dispute arising from or relating to these Terms or your use of Bricks is subject to the exclusive jurisdiction of the Dubai Courts.

Before starting court proceedings, we both agree to attempt to resolve the dispute in good faith for 30 days by speaking with each other — first by email, then by phone or in-person if needed.

These Terms form the whole agreement between you and Bricks regarding the service. If any part of these Terms is found to be unenforceable, the rest stays in effect. Our delay in enforcing a right doesn’t waive it. You can’t assign your account to another party without our written consent; we may assign these Terms to a successor on a sale of the business.